Massachusetts - Parent Supports and Education Programs: Stakeholders

Policy Type: 

State law encourages districts to implement parent education or support programs to address family needs.

Massachusetts General LAws ch 6A.16U Network of community-based services and family resource centers

(b) Subject to appropriation or third party reimbursement, the secretary shall:

  • (1) establish a network of child and family service programs and family resource centers throughout the commonwealth to provide community-based services to families with children requiring assistance under subsection (c);

  • (2) develop guidelines and standards necessary to achieve and maintain, on a statewide basis, a comprehensive and integrated network of community-based services and family resource centers for children and families;

  • (3) promote efficiency by including in the network of community-based services and family resource centers access to the following services: (i) organizations that are part of the comprehensive community-based behavioral health delivery system coordinated by the secretary under section 16S; (ii) organizations that provide services or have experience in coordinating access to community-based services such as local schools; (iii) other local public agencies and private organizations; and (iv) local medical, behavioral or mental health care providers;

  • (4) coordinate the services provided by the network and in the family resource centers including, but not limited to, outreach, intake, screening, assessment and referral to services;

  • (5) encourage cooperation among local providers as needed to provide the full complement of services required under this section;

  • (6) monitor and provide technical assistance to family resource centers and providers of community-based services;

  • (7) require the use of standard intake screening and assessment tools to evaluate families and children seeking community-based services which shall identify the family’s strengths, resources and service needs including, but not limited to, mental health, behavioral health or substance abuse treatment, basic family shelter, clothing and food needs, child care needs, health insurance status, legal issues, education placement and child protection; and

  • (8) create a data collection system for use by programs within the community-based services network and family resource centers which shall: (i) maintain the privacy of clients served, (ii) assist programs and the secretary in addressing the needs of the population to be served, (iii) collect information including, but not limited to, insurance status and benefit coverage of clients served, income documentation as needed to apply a sliding fee scale for payment or waiver of payment for services and (iv) such other information deemed necessary to assist the program and the secretary in providing services, identifying service needs and gaps and evaluating the effectiveness of family resource centers and the community-based services network.

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